Welcome to ISC!
Information Services Corporation (ISC) assumed responsibility for Vital Statistics in 2008.
The Vital Statistics Act is being updated as part of ISC's plan to modernize the Vital Statistics Registry. The new Act changes many of the policies and processes currently used. One change includes the direct registration of vital events with ISC, discontinuing the role of the Division Registrars. To allow for quick and easy registration, ISC released an online application for the registering of deaths and the issuing of burial permits. This new online process will improve on efficiencies by ensuring a real-time delivery of burial permits to Funeral Directors and assigned staff.
The new burial permit application will be accessible from ISC's Online Services website. This secured Online Services website requires an ISC account to sign into it, so Funeral Directors and assigned staff will need to register for a free ISC account before submitting their first Burial Permit online. Click the link above for step-by-step instructions on how to get registered for an ISC Online Services account. It can be completed online in just a few minutes!
Funeral Directors and assigned staff will be able to register deaths and have burial permits issued in real time, anytime, anywhere an internet connection is available. Streamlining this process provides more time to better serve your customer! Select the link above to view the new end-to-end process in greater detail.
Need More Help?
If you are having trouble registering for an account or you just need someone to talk to to better understand the new process for registering a death and issuing a burial permit, you can contact our Customer Support Team.
Customer Support
Phone: 1-866-275-4721
Email: ask@isc.ca