ISC recognizes that there are times when you have submitted a packet to ISC and then discovered a mistake in the packet or decided you don’t want the packet processed. In response, ISC introduced the ability to notify us that you would like to have the packet removed from the system.

Is there a fee for this service?

ISC offers this service free of charge.

When can you make a packet withdrawal request?

You can request your packet be withdrawn after the packet has been submitted, but before it registers.

Who can request a packet withdrawal?

Only the submitting party can request their packet be withdrawn. Before accepting a withdrawal request, ISC will conduct a search to confirm the submitting party and the client requesting the packet withdrawal are the same.

What are the withdrawal request requirements?

When submitting a packet withdrawal request we ask that you supply:

• Your name and company name
• Packet number
• Client number

If the submitting party requires a new client setup (e.g. for forms-based packets), a copy of the packet cover page should be forwarded to ISC along with the packet withdrawal request.

We will do our best to notify you in situations where any of the required information may be missing so that you can resend your request.

How can you submit a packet withdrawal request?

Packet withdrawal requests can be submitted either by fax or email.

Packet Withdrawal Request
Fax: (306) 964-1265
Email: [email protected]

Does ISC guarantee this service?

No. The onus is on you to submit the withdrawal request to ISC as soon as possible. Once your request has been received we do a ‘best effort’ to ensure that your request is honoured.

Pursuant to section 85(n) of The Land Titles Act, 2000, assurance compensation will not be available based on either the withdrawal of or the failure to withdraw a packet. If you have submitted a packet withdrawal request, but your packet still registers, we will not reverse the registration, nor refund the registration fees for the packet.

Please note that turnaround time can also affect packet withdrawal requests. The shorter the turnaround time, the more difficult it becomes to catch the packets before they are processed.