Individual Name Correction
When an error is discovered in an individual’s name in the Land Registry:
Step 1: Determine that it is an error in your name and not another client number with a similar name.
Step 2: Determine if the error was caused by an ISC data entry error or by a customer error on the documents submitted to the Land Registry.
There is a different process to correct the error depending on whether it was caused by the customer, or the Land Registry.
ISC Data Entry Error
If the error in an individual’s name is caused by an error on the Registry's part, the customer cannot submit an Individual Name Correction form to make the name conform to the individual’s legal name.
If a customer discovers an error in the spelling of their name associated with a client number the process to get it corrected is to call our Customer Support team. We will obtain the particulars of the error and forward the information to someone to research and correct the error. You will be notified when the error has been corrected.
Customer Error
If the customer (or the person submitting a packet on behalf of the customer) submit documents to the Land Registry with a customer’s name was spelled incorrectly or incompletely the following process will correct the error.
Submit an Individual Name Correction form and if applicable an Individual Client Number Amalgamation form to ISC for processing. See the forms and Help instructions which are available here.
In order to process the request the following information is required:
- Customer’s client number
- Associated Title or Interest Number(s)
- The packet # that was submitted to the Land Registry and the incorrect or incomplete spelling of the name on the documents
or
The instrument # if the documents were submitted under the old land system
- The correct full legal name