Old Paper-based System title converted but not imaged

When an Old Paper-based System title has been converted but not yet imaged, the title's Document Information screen will display as shown below:
 


NOTES:
  • The Document Type column can be used to identify the status of a specific title at the time of conversion.  A status of:
    • Converted Cancel Ttl - illustrates that this title was the active title at the time of conversion and will exist in the current online Land Registry.  See the Cancelled Title Was Converted To Screen section for information on how to view Land Registry title information.
    • Cancelled Title - illustrates that this title was not active at the time of conversion and can only exist as an image in the online Land Registry.

How To Request an Old Paper-based Title be Scanned

You will have to request that ISC scan the Old Paper-based System title in order to view it online or to request that a copy be sent to you.  Titles only need to be scanned once.  Once a title has been scanned, it will be available for viewing online by all users.

Select the Document icon in the Document Number field.  One of four screens will display.

  • If “Pick Created” displays, a request has been made to scan the document.
  • If “Pick NOT Created – Pick already exists for the document” displays, another user has already requested that the document be scanned.
  • If “Pick NOT Created – Document has already been imaged” displays, the document was scanned between the time that you attempted to view the image and the time that you requested that the document be scanned.
  • If “Pick NOT Created – Document does not exist in the warehouse” displays, the document cannot be scanned.

 

NOTE: Normally, documents will be scanned by ISC within 20 minutes of receipt of the request during regular business hours.  You can check your Image Request Search screen (accessible under My Account once signed in) to check whether a document has been scanned in yet or not.  If a document cannot be located immediately, it may take longer to scan.  When this is the case, you will receive the following message:  “The document that you have requested has not been found.  An extensive search is being conducted.”  Check the Image Request Search screen periodically to see whether the document has been scanned.