System Requirements and Recommendations

The following information is provided as a guide to most effectively conduct business using ISC's Online Services (e.g., Quick Search, Plan Search, Online Submission, etc). Accessing our Online Services without adhering to these recommendations and guidelines may cause unexpected issues or result in poor performance on your system that might impair your ability to access the information available online.

Web Browser

ISC recommends the use of Internet Explorer 10/11 or Google Chrome as the browsers of choice for our Online Services site.

Mozilla Firefox (24+) and Apple Safari (7+) have been tested and will fully function with most of our online service applications, but the most optimal experience across all applications will occur with the most recent versions of Internet Explorer (9+) and Google Chrome (34+).
  • Map Search requires Adobe Flash 11.1 or higher and is not currently supported on touchscreen devices.
  • The Corporate Registry recommends using Internet Explorer (10+), Google Chrome (36+) or recent versions of Mozilla Firefox for the new Corporate Registry application.
Note: Many of our online services are designed with pop up windows. Before signing in, please edit your pop up blocker settings to allow pop ups for www.isc.ca and apps.isc.ca.

View our Frequently Asked Questions for more information on updating your browser.

Screen Resolution

ISC currently recommends a minimum screen resolution of 1024 x 768 when accessing ISC's Online Services (e.g., Quick Search, Search, Plan Search, etc.),  We recommend using a higher resolution of 1280 x 1024 or better for Map Search.

Adobe Acrobat Approval or Adobe Acrobat Reader

Electronic text documents are sent in PDF format. Forms that are available for download from the website are also in PDF format. To view and/or print these documents, you will require Adobe Acrobat Approval or the free Adobe Acrobat Reader, available online (http://www.adobe.com) or at a local software supplier.
  • You can use Adobe Acrobat Approval to view a form, fill it out on your screen and then save it and/or submit it online by email or e-fax. 
  • Adobe Acrobat Reader will allow you to view a form, fill it in on your screen or print it out and fill it in manually and then submit it by regular fax or by mail or scan it and submit by email or e-fax.

Image Viewer

ISC uses TIFF file format for some information, including scanned grant documents and plans of survey.  There are many TIFF viewers available at no cost on the Internet. 

Many computer manufacturers have TIFF-viewing software factory-installed. Any image viewer that supports TIFF images will be capable of viewing the image files from ISC. Free TIFF viewers such as Brava! Reader, AlternaTIFF and IrfanView are available to download if the factory-installed viewers on your computer are not meeting your needs. ISC encourages you to research alternate TIFF viewers before you download.

Note: there are several different software programs that are capable of viewing TIFF files. Most computers have an association set up between the file extension and the software package that is to be used with that type of file. If you want to switch viewers, the file extension association will need to be modified to call the new software. In some cases, this association is made automatically when new software is installed. However, you may find that you need to set this association manually. If you do not use an image viewer, you can still request that a hard copy be faxed or mailed to you.

Submission Guidelines

Here are a few things you should know to prepare your work environment before using Online Submission (OLS).