System Requirements and Recommendations

To have the best user experience with ISC's Online Services (e.g., Quick Search, Plan Search, Online Submission, etc) it is important to follow the system requirements and recommendations for basic software components.

Web Browser

For the most optimal experience across all applications, ISC recommends the use of Microsoft Edge or Google Chrome as the browsers of choice for our Online Services site.

ISC officially supports the latest versions for the following browsers:

Google Chrome
Microsoft Edge
Mozilla Firefox

Note: Apple Safari is not currently supported by ISC.

Corporate Registry: The recommended browsers are Microsoft Edge or Google Chrome.  The use of other browsers may decrease functionality.

View our Frequently Asked Questions for more information on updating your browser.

Browser Pop-up Windows

Pop-ups or Pop-up Windows are windows that will load automatically when you access specific types of ISC services and information.

ISC's Online Services require that your browser allows pop-up windows for and to function properly for certain products and services.

By default, your browser may be configured to block all pop-ups.  This is good for blocking unwanted pop-ups from appearing; however, without enabling pop-ups for and, your browser may block legitimate pop-up windows that are required for you to access ISC products and services.

To find the most up-to-date information about how to enable pop-ups for your chosen browser, please visit their help page.  

Chrome: Specific sites can be added to an 'Allow' list.  Adding and into the allow list will allow ISC's pop-up windows to appear for you.  For more information on how to manage pop-up settings in Chrome, visit Block or allow pop-ups in Chrome’ on Chrome's Help Centre Page.

Edge: In Edge, you have the option to manage pop-ups in Settings -- Cookies and Site Permissions.  Adding and into the allow list will enable ISC's pop-windows to appear for you.

Firefox: Specific sites can be added to an 'Allowed Sites -- Pop-ups' list.  Adding and into the allow list will allow ISC's pop-up windows to appear for you.  For more information on how to manage pop-up settings in Firefox, visit Firefox's 'Pop-up blocker settings, exceptions and troubleshooting' page.

Screen Resolution

ISC recommends a screen resolution of 1280 x 1024 for all ISC sites and services.

Adobe Acrobat Approval or Adobe Acrobat Reader

ISC forms are available for download from the website.  ISC electronic notices and forms are in PDF format. 

To view and/or print these documents, you will require Adobe Acrobat Reader or a web browser.  ISC recommends using Google Chrome or Microsoft Edge for the best image quality.

You can view a form, fill it in on your screen or print it out and fill it in manually and then submit it by regular fax or by mail or scan it and submit by email or e-fax.

Image Viewer

ISC uses TIFF file format for some information, including scanned grant documents and plans of survey. 

There are many TIFF viewers available at no cost on the Internet. 

Computer manufacturers generally have TIFF-viewing software factory-installed. Any image viewer that supports TIFF images will be capable of viewing the image files from ISC.

Note: Many TIFF documents downloaded from ISC will be a multi-paged image document.  For Microsoft Windows 10 users, the default image viewer is 'Photos' which does not support multi-paged image documents.  To ensure that you see all pages of a TIFF, please use an image viewer that supports multi-paged TIFFs.

Many free TIFF viewers are available to download if the factory-installed viewers on your computer are not meeting your needs. 

ISC recommends researching IrfanView, Brava! Reader, Windows Photo Viewer, and AlternaTIFF as possible TIFF viewers.  

Note: there are several different software programs that are capable of viewing TIFF files. Most computers have an association set up between the file extension and the software package that is to be used with that type of file. If you want to switch viewers, the file extension association will need to be modified to call the new software. In some cases, this association is made automatically when new software is installed. However, you may find that you need to set this association manually. If you do not use an image viewer, you can still request that a hard copy be faxed or mailed to you.

Submission Guidelines

To learn about the submission guidelines for submitting packets to ISC, visit our 'Submission Guidelines' page.